Combine Clearing And Forwarding Pvt Ltd

Privacy Policy

Combine Clearing & Forwarding Pvt. Ltd.

Effective Date: June 2026

Last Updated: June 2026

1. Who We Are

Combine Clearing & Forwarding Pvt. Ltd. (“Combine,” “we,” “us,” or “our”) is a freight forwarding and logistics company established in New Delhi in 1995, operating under the Combine Group. We provide air freight, ocean freight, and road freight services to businesses across India and internationally.

Registered Office:

Combine Clearing & Forwarding Pvt. Ltd.
New Delhi – 110037, India
Email: raman@combineclearingandforwarding.com
Phone: +91 9810336076
Website: combineclearingandforwarding.com

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or contact us for our services.

2. Applicable Law

This Privacy Policy is governed by the Digital Personal Data Protection Act, 2023 (DPDPA) of India and applicable rules notified thereunder.

3. What Personal Data We Collect

3.1 Data you provide directly

Full name
Business email address
Phone number
Company or organisation name
Nature of your freight or logistics enquiry
Any other information voluntarily submitted

3.2 Data collected automatically

IP address and approximate geographic location
Browser type and version
Pages visited and visit duration
Referring URL
Device type and operating system

3.3 Third-party integrations

Our Website may include links to third-party platforms such as Facebook, Instagram, LinkedIn, and Twitter/X. These platforms may independently collect data.

4. Purpose of Processing

To respond to freight and logistics enquiries
To provide quotations and service information
To improve website performance and usability
To comply with legal obligations

5. Legal Basis for Processing

Consent
Legitimate interest
Legal obligation

You may withdraw consent at any time by contacting: raman@combineclearingandforwarding.com

6. Data Retention

Enquiry data: Up to 24 months
Website analytics: Up to 12 months
Business communication records: Up to 36 months

7. Who We Share Your Data With

We do not sell or rent personal data. Information may be shared only with:

Website hosting and technical providers
WhatsApp Business
Legal and regulatory authorities when required

8. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies for functionality and analytics purposes.

Essential cookies
Analytics cookies
Third-party cookies

9. Your Rights Under the DPDPA 2023

Right to access
Right to correction
Right to erasure
Right to withdraw consent
Right to grievance redressal
Right to nominate

10. Data Security

We take reasonable technical and organisational measures to protect your personal data, including secure HTTPS transmission and restricted access.

11. Grievance Officer

Grievance Officer: Director, Combine Clearing & Forwarding Pvt. Ltd.

Email: raman@combineclearingandforwarding.com
Phone: +91 9810336076
Address: New Delhi – 110037, India

12. Children’s Privacy

Our Website and services are intended only for businesses and adults. We do not knowingly collect personal data from individuals under 18 years of age.

13. Cross-Border Data Transfers

As an international freight forwarding company, certain communications may involve overseas partners and agents in accordance with applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in services, business practices, or legal requirements.

15. Contact Us

Combine Clearing & Forwarding Pvt. Ltd.
New Delhi – 110037, India
Email: raman@combineclearingandforwarding.com
Phone: +91 9810336076
Website: combineclearingandforwarding.com