Privacy Policy

Privacy Policy

Combine Clearing & Forwarding Pvt. Ltd.

Effective Date: June 2026

Last Updated: June 2026

1. Who We Are


Combine Clearing & Forwarding Pvt. Ltd. (“Combine,” “we,” “us,” or “our”) is a freight forwarding and logistics company established in New Delhi in 1995, operating under the Combine Group. We provide air freight, ocean freight, and road freight services to businesses across India and internationally.

Registered Office:

Combine Clearing & Forwarding Pvt. Ltd.
New Delhi – 110037, India
Email: raman@combineclearingandforwarding.com
Phone: +91 9810336076
Website: combineclearingandforwarding.com

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or contact us for our services.

2. Applicable Law


This Privacy Policy is governed by the Digital Personal Data Protection Act, 2023 (DPDPA) of India and applicable rules notified thereunder.

3. What Personal Data We Collect


3.1 Data you provide directly

  • Full name
  • Business email address
  • Phone number
  • Company or organisation name
  • Nature of your freight or logistics enquiry
  • Any other information voluntarily submitted

3.2 Data collected automatically

  • IP address and approximate geographic location
  • Browser type and version
  • Pages visited and visit duration
  • Referring URL
  • Device type and operating system

3.3 Third-party integrations

Our Website may include links to third-party platforms such as Facebook, Instagram, LinkedIn, and Twitter/X. These platforms may independently collect data.

4. Purpose of Processing


  • To respond to freight and logistics enquiries
  • To provide quotations and service information
  • To improve website performance and usability
  • To comply with legal obligations

5. Legal Basis for Processing


  • Consent
  • Legitimate interest
  • Legal obligation

You may withdraw consent at any time by contacting: raman@combineclearingandforwarding.com

6. Data Retention


  • Enquiry data: Up to 24 months
  • Website analytics: Up to 12 months
  • Business communication records: Up to 36 months

7. Who We Share Your Data With


We do not sell or rent personal data. Information may be shared only with:

  • Website hosting and technical providers
  • WhatsApp Business
  • Legal and regulatory authorities when required

8. Cookies and Tracking Technologies


Our Website may use cookies and similar technologies for functionality and analytics purposes.

  • Essential cookies
  • Analytics cookies
  • Third-party cookies

9. Your Rights Under the DPDPA 2023


  • Right to access
  • Right to correction
  • Right to erasure
  • Right to withdraw consent
  • Right to grievance redressal
  • Right to nominate

10. Data Security


We take reasonable technical and organisational measures to protect your personal data, including secure HTTPS transmission and restricted access.

11. Grievance Officer


Grievance Officer: Director, Combine Clearing & Forwarding Pvt. Ltd.

Email: raman@combineclearingandforwarding.com
Phone: +91 9810336076
Address: New Delhi – 110037, India

12. Children’s Privacy


Our Website and services are intended only for businesses and adults. We do not knowingly collect personal data from individuals under 18 years of age.

13. Cross-Border Data Transfers


As an international freight forwarding company, certain communications may involve overseas partners and agents in accordance with applicable law.

14. Changes to This Privacy Policy


We may update this Privacy Policy periodically to reflect changes in services, business practices, or legal requirements.

15. Contact Us


Combine Clearing & Forwarding Pvt. Ltd.
New Delhi – 110037, India
Email: raman@combineclearingandforwarding.com
Phone: +91 9810336076
Website: combineclearingandforwarding.com

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